Information Technology

Where can it take me?

This qualification delivers the basic foundations and content for graduates aspiring to develop their skills and knowledge required to commence a career in information and communication technologies.  Suited to students with little or no work experience it will develop an appropriate understanding to be affective in amodern business environment across a wide range of IT functions.

Possible job titles relevant to this qualification include:

• Call Centre Support Representative
• Computer Operator
• Customer Service Representative
• Help Desk Officer
• Help Desk Technician
• ICT User Support
• IT Technician
• Maintenance Technician
• PC Support
• Sales Support Technician
• Support Technician

What can I expect?

A Certificate III in IT will qualify the student to work as a key functional member of a team within organisations. This program will allow students to demonstrate key business processes and skills identified as a basis for further career advancement in industry, commerce or government organisations. Practical emphasis is placed on understanding the areas of Communication and Client Support.

How can I get there?

Enter tomorrow by unlocking the door to your future today - ENQUIRE NOW for your position in a School-Based Traineeship at Tec-NQ.

* This course will be delivered in conjunction with Townsville Barrier Reef TAFE